• Tue. Nov 29th, 2022

Is AliExpress safe? (Click for the answer!)

BySamuel M. Craig

Sep 13, 2022

Over the past few years, there has been a lot of discussion online about whether AliExpress is safe or not, and people have very different opinions. Some people think there is absolutely nothing to worry about, while others think that spending money on the site is like flushing it down the toilet.

The short answer is yes, AliExpress is safebut the full answer isn’t quite as clear cut, so keep reading to learn more!

What is AliExpress?

AliExpress website homepage

Launched in 2010 and based in China, AliExpress is an online retail service made up mostly of small businesses, mostly Chinese. Because it offers small businesses and individuals a platform to sell their products to customers around the world, AliExpress has drawn comparisons with eBay.

AliExpress is owned by Alibaba, the Chinese multinational technology company founded by Jack Mawho was previously China’s richest man and has a current net worth of around $32 billion.

AliExpress Scams

Although AliExpress is a 100% legitimate website, that does not mean that all sellers on the site always play by the rules. Below are some scams that AliExpress sellers are known to pull:

  • Fake tracking number scam — The seller provides the buyer with a tracking number belonging to another parcel. Eventually, when the package arrives (not at the address chosen by the buyer), the buyer complains to the seller, but the seller insists that it has been delivered and there is nothing they can do.
  • Cheaper delivery scam – This scam occurs when the buyer pays for expedited shipping, but the seller ships the package using cheaper standard shipping to save money.
  • Dispute closure scam — If a buyer has a problem with a purchase, they may need to open a dispute with the seller. Some sellers will contact the buyer and let them know if they close the case that they will receive a refund or a replacement product. The buyer closes the dispute and never hears from the seller again. After a dispute is closed on AliExpress, it becomes much more difficult to get a refund or replacement.

Although scams like the ones above happen from time to time on AliExpress, they are certainly not the norm. Plus, unless sellers use these tricks repeatedly, the things buyers often report as “scams” might just be innocent mistakes.

When using AliExpress, try to buy only from reputable sellers (keep reading for tips on this).

Is it safe to buy from AliExpress?

AliExpress is a 100% legit website, and it is perfectly safe to shop on it. In fact, AliExpress offers a strong buyer protection policy.

All products purchased on AliExpress come with a money back guarantee that runs until the end of the buyer protection period, which can be up to 90 days from the day the seller ships the order. This allows buyers to get their money back in a variety of circumstances, including if they don’t receive the order and the item doesn’t match the seller’s description.

The duration of the buyer protection period is indicated on each product page under the Buy Now button.

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Additionally, if buyers are unable to resolve any issues they may have with a seller directly, they can easily open a dispute within the Buyer Protection Period and the AliExpress Dispute Team will step in to offer solutions to the buyer.

How to Choose a Reputable Seller on AliExpress

Fortunately, AliExpress makes it very easy to see the reputation of sellers on its site so you can avoid buying items from the unscrupulous. Here’s how:

  • On a product page, scroll down and click Visit the store.
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  • On the next page that opens, click Feedback.
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  • From here, you can see how long a seller has been selling on AliExpress, as well as their rating and review history – all useful information when deciding who to spend your money with.
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How to Avoid Fraudulent Shopping Sites

Fortunately, the answer to the question “is it safe to buy from AliExpress?” is yes, but there are still many scam sites you need to be careful of! Trend Micro Verification — our 100% FREE browser extension and mobile app — can protect you from scam sites, malicious links, and dangerous emails on the fly! So what are you waiting for? To download Trend Micro Verification and get a safer surfing experience today!

As always, if you found this article interesting and/or useful, SHARE it with your friends and family to help keep the online community safe and secure. Also remember to click the LIKE button below.